Your personal information is handled with care at PRK365. This policy explains exactly what data we collect, why we collect it, how it is stored securely, and what control you have over it.
Last updated: January 2026Six things that matter most about how PRK365 handles your data. Full detail is in the policy sections below.
PRK365 uses industry-standard encryption (SSL/TLS) across all transactions and account activity. Payment data is processed through secure channels and never stored in plain text. Your account credentials are hashed and are never visible — even to PRK365 staff.
PRK365 does not sell, rent, or trade your personal information to third-party marketers. Data shared with third parties — such as payment processors — is limited strictly to what is necessary to process your transaction or verify your identity.
As a PRK365 member, you have the right to access the data we hold on you, request corrections, and ask for deletion where applicable. You can also opt out of marketing communications at any time through your account settings — no fuss, no waiting.
Identity verification (KYC) is a requirement before withdrawals are processed. We collect CNIC details and a selfie to confirm your identity. This protects you as much as it protects the platform — it ensures nobody can access or withdraw from your account fraudulently.
PRK365 uses cookies to keep your session active, remember your preferences, and understand how the platform is being used. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external ad networks.
PRK365 does not knowingly collect data from anyone under 18. If we discover that a minor has registered an account, that account is closed and all associated data is deleted immediately. Age verification is part of our standard KYC process.
These are the rights you hold with respect to your personal data. Contact our support team to exercise any of them.
Request a copy of all personal data PRK365 holds on your account, including transaction history and verification records.
If any data we hold about you is inaccurate or outdated, you can request a correction at any time through support or account settings.
You may request deletion of your data where it is no longer necessary for the purposes it was collected, subject to regulatory retention requirements.
You can ask PRK365 to restrict the processing of your data in certain circumstances — for example, while a correction request is being reviewed.
Opt out of all marketing emails and SMS notifications at any time via your account notification settings. Transactional messages about your account cannot be opted out of.
Request your data in a structured, machine-readable format if you wish to transfer your information to another service provider.
Please read this policy carefully. By registering an account with PRK365 or continuing to use the platform, you confirm that you have read and understood how your personal data is collected and used as described in this Privacy Policy.
PRK365 ("we", "us", "the Platform") takes the privacy of its members seriously. This Privacy Policy explains what personal information we collect when you use the PRK365 website and mobile application, why we collect it, how it is stored and protected, who it may be shared with, and what rights you have over your own data.
This policy applies to all members registered on PRK365, including those who have registered but not yet completed identity verification, and to visitors who browse the platform without an account. It covers data collected through the website, the PRK365 app, email communications, live chat, and any other means by which you interact with PRK365.
PRK365 is committed to handling your data responsibly. We collect only what we genuinely need, keep it only for as long as necessary, and do not use it for purposes beyond what is described in this policy. If you have questions about anything in this document, contact us at [email protected] before proceeding.
When you create a PRK365 account, we collect the following information:
This information is required to create and manage your account. Accounts cannot be created with incomplete registration details.
Before withdrawals are processed, PRK365 requires identity verification. The documents and data collected during KYC include:
PRK365 records all deposits, withdrawals, bonuses, and bet settlements associated with your account. This includes transaction amounts in PKR, payment method identifiers (such as your JazzCash or Easypaisa account number, partially masked), timestamps, and transaction reference numbers. Full payment card or bank account numbers are never stored on PRK365 servers.
We collect information about how you use the platform, including:
This data helps us improve the platform experience, detect unusual activity, and monitor for responsible gaming indicators.
If you contact PRK365 via live chat, email, or any other channel, we retain the content of those communications along with your contact details and the date and time of the interaction. This is for quality assurance, dispute resolution, and training purposes.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Name, email, mobile, DOB | Account creation and management |
| KYC Documents | CNIC copy, selfie | Identity verification before withdrawal |
| Transaction Data | Deposits, withdrawals, bets in PKR | Processing payments and maintaining records |
| Usage Data | Games played, session times, device info | Platform improvement and responsible gaming |
| Communications | Chat logs, support emails | Customer service and dispute resolution |
PRK365 uses the personal data we collect for the following purposes:
PRK365 shares limited personal data with carefully selected third-party service providers who assist in running the platform. These include payment processing companies, identity verification services, cloud hosting providers, and customer support platform operators. All third-party providers are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared.
PRK365's game library is powered by third-party game studios and live casino providers. When you play a game, certain session data (such as a session token, bet amount, and game result) is exchanged with the game provider's servers to run the game correctly. Game providers do not receive your full name, CNIC details, or payment information.
PRK365 may disclose personal data to law enforcement, financial intelligence authorities, or other competent bodies when required to do so by a lawful request, court order, or legal obligation. In such cases, PRK365 will disclose only the minimum data necessary to comply with the requirement.
PRK365 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. This is an absolute restriction — not a policy preference.
All deposits and withdrawals on PRK365 are processed in PKR. Payment methods supported include JazzCash, Easypaisa, Raast, direct bank transfer, debit cards, credit cards, and other mobile wallets. PRK365 does not store complete payment card numbers or bank account details on its own servers. Sensitive payment data is handled exclusively through the encrypted systems of our payment processing partners.
Partial identifiers — such as the last four digits of a card number or a partially masked JazzCash number — may be stored to help you identify which payment method was used for a particular transaction in your account history. These partial identifiers cannot be used to initiate transactions.
Withdrawals are only released to a payment method that is registered in your verified name. This protects you against unauthorised withdrawals by a third party who may have accessed your account.
All data transmitted between your device and PRK365 servers — including login credentials, payment details, and game activity — is encrypted using SSL/TLS protocols. Your password is stored as an irreversible hash and is never accessible to any PRK365 staff member.
Cookies are small text files stored on your device by your browser when you visit a website. PRK365 uses cookies to make the platform work correctly and to understand how members use it. Cookies do not contain your payment details or password.
PRK365 does not use third-party advertising cookies, retargeting pixels, or any tracking technology that shares your browsing activity with external advertising networks. Your activity on PRK365 is not used to serve you ads on other websites.
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the PRK365 platform and you may be unable to stay logged in or complete transactions.
PRK365 keeps personal data only for as long as it is needed for the purposes described in this policy, or as required by applicable law. The general retention periods we apply are:
When data is no longer required, it is securely deleted or anonymised. Anonymised data — from which your identity cannot be reconstructed — may be retained for longer periods for statistical purposes.
PRK365 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:
Despite these measures, no online platform can guarantee absolute security. If you believe your account has been accessed without your permission, contact PRK365 support immediately so the account can be secured.
PRK365 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. Age verification is part of the standard account registration process and is reinforced during KYC checks. If we become aware that a member is under 18, the account will be closed immediately, all data will be deleted, and any deposited funds will be returned to the original payment source where possible.
If you are a parent or guardian and believe a minor has registered an account using your details or their own, please contact [email protected] immediately. We take these situations seriously and respond promptly.
PRK365 may send you promotional emails, SMS notifications, or in-app messages about bonuses, new game launches, cricket and PSL betting specials, and other platform news. You will receive these communications only if you have not opted out during registration or subsequently through your account settings.
To stop receiving marketing communications, go to Account Settings and update your notification preferences, or click the unsubscribe link at the bottom of any marketing email. Opting out of marketing does not affect transactional messages such as deposit confirmations, withdrawal notifications, or account security alerts — these will continue to be sent as they are essential to your account management.
PRK365 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data handling practices. The updated policy will be published on this page with a revised date at the top. For significant changes that affect how your data is used, we will notify active members by email or via an in-app notification.
Continued use of the PRK365 platform after a policy update constitutes acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled, please reach out to the PRK365 support team. We are available 24 hours a day, seven days a week.
We aim to respond to all privacy-related requests within 5 business days. For complex requests — such as a full data access request — we may require up to 30 days to compile and deliver the information securely.
Your privacy is not a feature — it is a foundation. PRK365 is committed to being transparent about how your data is used and giving you meaningful control over it. If something in this policy is unclear, please ask before you proceed.
Register a free PRK365 account and enjoy slots, live casino, and cricket betting — all in PKR, with your data protected every step of the way. Adults 18+ only.